Computer Troubleshooters Grafton

Fraudulent Quickbooks emails

ctgrafton — Thu, 03 Nov 2011 07:37:51 +0000

This afternoon we received the email below from message from Reckon, the company who makes Quickbooks.
As my emails are filtered by ACE Communications, I didn’t receive the email about the “Intuit Security Tool”.

If by chance you don’t receive the email advice from Reckon, but do receive the “Intuit Security Tool” email and unfortunately make the mistake of installing it, let us know and we can offer our services to put your computer right again.

Dear Bonnie

A number of Australian and New Zealand QuickBooks users have recently been sent emails advising them to download and install an “Intuit Security Tool”. These emails have not been sent by either Reckon Ltd or Intuit Inc (the US QuickBooks company).

Accordingly, if you receive an email about an Intuit Security Tool you should delete it without acting on its advice as installing the tool may result in malicious software being installed on your system(s).

In general, if you receive emails about our products that look suspicious or if you’re concerned in any way, don’t click on any links and contact us for assistance on 1300 784 253 or email customerservice@reckon.com.au.

Gerald Chait
Group General Manager – Marketing

Our New VOIP Services

supertroubleshooter — Fri, 09 Jul 2010 04:19:24 +0000

Computer Troubleshooters now offers a variety of VoIP phone services! We have specialists for both hosted (cloud-based, no server needed) systems and more powerful digital PBX systems. Here’s a sales video we put together to talk about some of the benefits VoIP can offer:

Welcome to Computer Troubleshooters Blog!

admin — Wed, 23 Jun 2010 07:07:05 +0000

Computer Troubleshooters is now sharing its computer expertise in another medium for its customers. Online! Computer Troubleshooters now has its own blog, which we hope will become a valuable resource for you as you navigate the sometimes complicated world of understanding computers.

Looking for networking tips, how to solve connectivity problems? Or even some more basic tips on how to use Excel or Powerpoint? We’ll be posting tips, suggestions and valuable resource material for your convenience.

We might even blog a little about what’s happening inside Computer Troubleshooters, so check back often.

And while you’re at it, feel free to contact us with your own tips and suggestions on what you would like to read on our new Computer Troubleshooters Blog.